OUTBOUND SERVICES

We take your voice to those who matter

WMC outbound call center services help organizations to sell their products or reach out to new and existing customers with poise and professionalism.

Years of experience in the outbound call center industry is backed by its latest technology infrastructure, rigorous training sessions, quality assurance monitoring and a highly trained call center team.

The result is increased sales and improved ROI using the best outbound call center strategies. WMC frees you from the monotony of outgoing calls.

Our agents are professionally skilled and have experience in cold calling and telemarketing, the best and most qualified candidates who can deal with the demands of work and who are accountable for the campaign’s overall success. Your campaign can start right away.

Handling various direct marketing and outbound campaigns with clients from energy, education, e-commerce & retail industries.

We deploy resources with knowledge, experience & skills.

TELESALES

Telesales is an important business process that is accomplished to create interest in the products and services that companies offer.

Also, it is used to supply information to consumers regarding the merchandise or service being offered. Telephone selling can be also used to identify or generate business opportunities and determine customer response, review or feedbacks to your products and services.

Basically, it is maximized to generate leads that would eventually lead to sales, schedule appointments with potential clients, and to strengthen customer retention.

Telemarketing essentially offers small, medium and large-scale businesses an immediate and cost-effective method of recognizing and reaching out to a particular large market of consumers for the intention of promoting and selling a product or service through phone.

Business owners of all sizes can generate more sales without having to use up large amounts of funds on traditional marketing means with an efficient script and enthusiastic telemarketers. Having a consistent flow of qualified leads in your channel is significantly important in today’s challenging business environment.

RESEARCH & SURVEYS

The most excellent way to develop your business is to obtain feedback from your target market – your customers who essentially matters the most. Business owners need to discover what consumers think of their product or service, and get hold of their opinions of the competition.

Questions like, “Would people vouch for your service to family and friends or colleagues? Are people more expected to use your product over the same offer in the market? Is your customer care good enough?” The response you get will help adjust your offering ahead of the schedule, before you introduce or make it available to public.

As a business owner, you do not have the luxury of time to focus and work on this particular task since you dedicate most of your time to more important matters. So the best way to get this done is to outsource market research and survey to a call center provider like WMC.

MEDICAL REMINDERS

When you are in the business of providing medical care or anything connected to medicine, you may find yourself in a whirlwind of tasks and things to do.

There are plenty of things that go on once you do enter this field and if you cannot accomplish all of those goals, you may only end up having a business that may be closing down shop any time soon. All of the tasks related to running the business are very essential and thus need to be done.

WMC understands just how much help you need and so it has created a team of agents who are skilled in setting up appointments and reminders for your patients.

They are well-versed when it comes to medical terms and understand how important providing medical care is.

These agents have been trained well and are ready to help out. You may need help with your medical records system and they would be more than willing to help.

The newest service offered by WMC is medical reminders service.

COLLECTION REMINDERS

There will be occasions when the people who owe you and your business need a little reminding now and then to settle anything that they owe you. Not all customers will be responsible enough to pay you when the due dates come around.

There will always be those people who will need to be reminded just so they could remember that they need to pay at certain dates. Debt collection is always a tricky thing and it is something that a lot of businesses need help with.

WMC has a team of highly qualified and extremely skilled phone agents who are the best when it comes to providing collection reminders services. They have been doing this for a really long time now and are considered to be the best at what they do.

DATA VERIFICATIONS

When you have a lot of people working on data, the chances of the errors appearing are quite high. This is not really surprising as the consistency of the work done can be quite varied as there are lots of different people working on them.

It may not mean too much to anyone who is simply looking at the data. However, for you, as the business owner, the data is something very important in running your business and in making decisions.

You would not want to have a database filled with errors. To clean the whole thing, you would need to get data verification services.

A company’s database just may be quite huge so going through myriads and myriads of data can take too much of your time.So let the experts from WMC help you out with their data verification services.

APPOINTMENT SETTING

This outbound call center service guarantees that your business will have an established flow of qualified business appointments and target leads. Our team consists of expert appointment managers that will look for and get a hold of several prospects that have interest in your product or service, and schedule a meeting for your personnel.

Our team can produce tailored solutions that guarantee a dramatic rise in your conversion rates to improve your business’s existing B2B lead generation efforts.

WMC offers professional appointment setting, one of the cornerstones of our contact center services. Our team of experienced and skilled call center agents and telesales managers schedule appointments for our clients’ sales team with interested prospects.

In addition to this, our advanced call center technologies enable us to directly schedule appointments on each sales representative’s calendar right away, and even set around fixed meetings and appointments.

For discussing your outsourcing & consultation requirements, please write to us at CORPORATE@WORKSTREAMCONSULTANTS.COM